Refund Policy

This refund policy covers packages bought in the The Code Concepts mobile app and on the website. These are digital purchases. Access is tied to your account once the package is assigned.

When a refund may be granted

• The purchased course or package was not assigned to your account before the package expiry date from your purchase date.
• You were charged twice for the same course or package (duplicate payment).

When refunds are not available

All other refund requests are declined. This includes digital course and package purchases that have been activated on your account, partial usage of content, change of mind, or exam date changes.

How to ask

Write to us from the Contact page with the account email or mobile number, the order reference, and the payment time. If a refund is approved, it is sent back to the original payment method. Banks and UPI apps can take additional time to show the credit. Payments are described in the Payment Policy.